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Business Skills (CBP) : CBP - Customer Service
The CBP™ customer service certification provides the foundation for quality customer service and focuses on building life-long customer relationships by effective customer–care strategies. more >>
Business Skills (CBP) : CBP - Dynamic Decision Making
Access your decision making style. Define clear parameters of your decision. Collect relevant information and generate creative alternatives. more >>
MS Excel : 2007 - Intermediate
Enhance your spreadsheet data, charts, graphics and data filtering tools. more >>
MS Office : Office 2010 - New Features
Learn how to effectively navigate your way around the Office 2010 applications. more >>


With the launch of the new generation Microsoft products, is HR talking to IT and vice versa? : The world of business has evolved into an increasingly global, “always-on, always-connected” information-based economy. more >>

Why you should choose a Microsoft Certified Partner? : South Africa has for many years been plagued with the infamous "Fly by Night" type training provider - here today, gone tomorrow. more >>

Skills shortage: looking past the hype : There is sufficient evidence to suggest a lack of skills across various industries and sectors is having an impact on our economy. more >>

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30.08.2010
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